Customer Servicing

Talk about the latest LRR video or discuss your past favorites.
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St. Ricktopher
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Postby St. Ricktopher » 09 Apr 2008, 00:16

Lord Chrusher wrote:
St. Ricktopher wrote:I just started working in a call centre (a government one, not a commercial one - so our aim is to help people, not to make money out of people).


St. Ricktopher go watch Yes, Minister and Yes, Prime Minister, then tell me that government is about helping people.


I do quite enjoy those shows. I did a lot of political studies at uni, so I think I have a fairly good grasp of the role of government.

I admit that government can often make life more difficult, but in my position at least, the aim is to help people. That is not to say that every part of the government has that aim so much in mind.

My original comment was to point out that at least with the Government call centres you dont have the obstacle of profit-making to get in the way of customer service.
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Master Gunner
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Postby Master Gunner » 09 Apr 2008, 07:48

St. Ricktopher wrote:My original comment was to point out that at least with the Government call centres you dont have the obstacle of profit-making to get in the way of customer service.

Maybe, but you have the added obstacle of it being a government call-centre.
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tak197
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Postby tak197 » 09 Apr 2008, 14:02

NecroVale wrote:Yeah, you see the exclamation point at the end of Kate's username means she's with Allen!

...

Don't hurt me.


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Cake
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Postby Cake » 09 Apr 2008, 14:56

Allen! is a sexy beast. I could see why Kate! would want him.
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Twigle
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Postby Twigle » 09 Apr 2008, 15:30

I think working at that call center would be awesome.
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Scone
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Postby Scone » 09 Apr 2008, 21:34

I would like to believe that every company played this kind of hot potato with its customers. As long as everyone understood that it was a way of life, nobody would be distressed by such a thing. We'll wake up one day where the customer service is playing hot potato to get the customer to hang up and the customers are playing hot potato to get the customer service rep to hang up. And all the while useful information will be flying happily through the telephone lines.
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NecroVale
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Postby NecroVale » 09 Apr 2008, 22:09

Cake wrote:Allen! is a sexy beast.


That's not what I was told! Was James lying to me so he could have Allen! all to himself???!!!
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Postby DJScythe15 » 09 Apr 2008, 23:40

NecroVale wrote:
Cake wrote:Allen! is a sexy beast.


That's not what I was told! Was James lying to me so he could have Allen! all to himself???!!!


And thus, the accumulated drama and double-crossery caused LRR to evolve into LRRrose Place. (Maybe LRRgrasi High for you Canadians?)
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CaesarMagnus
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Postby CaesarMagnus » 10 Apr 2008, 06:38

That wasn't comedy, that was too real! :shock:

(Especially having worked on both sides of that call at one point or another in my life :twisted: )

Pretty good video. It did actually bring back some bad memories of screaming at a certain airline's voice automated system that was not understanding me at all.
Cuttlefishman
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Postby Cuttlefishman » 10 Apr 2008, 14:49

DJScythe15 wrote:
NecroVale wrote:
Cake wrote:Allen! is a sexy beast.


That's not what I was told! Was James lying to me so he could have Allen! all to himself???!!!


And thus, the accumulated drama and double-crossery caused LRR to evolve into LRRrose Place. (Maybe LRRgrasi High for you Canadians?)


You want a sexy beast, look at Vice president Levi P. Morton. Rowr.
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NecroVale
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Postby NecroVale » 10 Apr 2008, 15:09

Or the Komiyan in your avatar... :D
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Cake
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Postby Cake » 11 Apr 2008, 00:20

The Blu Ray! At the End! Graham IS a Sixteen Candle man! And if you said so in the podcast, I haven't listened yet. So I still win.
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Zivlok
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Re: Customer Servicing

Postby Zivlok » 07 Aug 2009, 00:06

RIP John Hughes
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Lurkon
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Re: Customer Servicing

Postby Lurkon » 09 Jun 2014, 17:56

I was watching the Season 5 DVD and just noticed the Blu Ray of Sixteen Candles. I laughed.
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