LRR Store goes back live

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Lord Hosk
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LRR Store goes back live

Postby Lord Hosk » 17 Oct 2012, 14:31

in a soft launch, without wii play shirts.
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Re: LRR Store goes back live

Postby Graham » 17 Oct 2012, 14:45

If you want one, we still have them.
The backlog will go up eventually, we need to ship them to PA.
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Re: LRR Store goes back live

Postby Keab42 » 17 Oct 2012, 14:47

Oh, are PA managing your store now?
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Re: LRR Store goes back live

Postby Foxmar » 17 Oct 2012, 14:48

Ordered It's Magic ! last night when I heard the store went up. Lucky me I had just enough in the bank :)
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Re: LRR Store goes back live

Postby LogicSword » 17 Oct 2012, 14:55

Student Loan came in, so I got It's Magic and a Logo shirt :D
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Re: LRR Store goes back live

Postby mehall » 17 Oct 2012, 16:41

As posted on twitter: wanted to order Magic DVD. DVD: $20. Postage to Scotland: $15 at cheapest. (and a "mere" $51 for shipping as the most expensive.)

When I ordered a Phases shirt from the old storefront I was $10 shipping for it.


If PA are using that pricing, can there please be some arrangement made for digital download of the video. (I would submit to any DRM "necessary", and would also be fine with it only being on the store until DVD's sold out and no repeat later DL's available. I can backup fine, I just don't want to pay $35 for a bloody DVD.)


EDIT: also I don't check the forums and store enough anymore, so can you guys start putting something at the end of credits or something when something new is available? I know escapist might have a problem, but maybe put it on CP since PA run your store anyway?
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Re: LRR Store goes back live

Postby Graham » 17 Oct 2012, 17:28

We're going to be running ads soon. This only went live last night.
And I'm looking into that shipping.
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Lord Hosk
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Re: LRR Store goes back live

Postby Lord Hosk » 17 Oct 2012, 18:29

Graham wrote:If you want one, we still have them.
The backlog will go up eventually, we need to ship them to PA.



I would like you to keep about a dozen around for a desert bus challenge Im thinking of ;)
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Re: LRR Store goes back live

Postby mehall » 18 Oct 2012, 01:13

Graham wrote:We're going to be running ads soon. This only went live last night.
And I'm looking into that shipping.


I'd like to just clarify I wasn't meaning to harass you or get uppity, I was just posting here so that other people know it's a problem, which also means other people know you are investigating. Rather than just me on twitter.


Also: I am Michael Douglas.

Would you like me on set some time if I am ever in Canada? :P


EDIT: Just remembered I was going to ask if you could maybe mention on the end of videos sometimes if you have a new item on the store. Like I follow on twitter and stuff, but sometimes miss these things. I understand there might be a clause on the escapist videos, but if PA handles the store now put it on the CP credits?

Or maybe just mention it on the loading time closest to the items addition to the store?

I say this because I seem to be lurking this forum occasionally, but not often enough to rely on it all for things and also stuff.
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Re: LRR Store goes back live

Postby AdmiralMemo » 18 Oct 2012, 13:15

I've already ordered from the new store, and can't wait for more to come back into the store. :) Looking for the shirts to come back, as well as getting the Season 2 & 3 DVDs. Also can't wait for the digital download section to come back up.
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Re: LRR Store goes back live

Postby DuelLadyS » 01 Nov 2012, 14:30

So, out of curiosity... has anyone actually recieved an order from the new storefront? I bought 2 It's Magic and 2 Whatever Thing DVDs on the 17th. The address on the confirm email is right, I've been charged- but no shipping notice or updates or anything.

Anyone know what's up?
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Re: LRR Store goes back live

Postby Foxmar » 01 Nov 2012, 15:04

Still says this on the store:
"THIS TITLE IS CURRENTLY BEING PRINTED, AND WILL SHIP AS SOON WE HAVE IT

THIS COULD TAKE SEVERAL WEEKS. YOU HAVE BEEN WARNED."
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Re: LRR Store goes back live

Postby DuelLadyS » 01 Nov 2012, 19:08

Foxmar wrote:Still says this on the store:
"THIS TITLE IS CURRENTLY BEING PRINTED, AND WILL SHIP AS SOON WE HAVE IT

THIS COULD TAKE SEVERAL WEEKS. YOU HAVE BEEN WARNED."


Not sure if that was up when I ordered, or if I just didn't see it due to hurrying to get an order in before work. Either way- groovy. As long as I know what's up. :D
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Re: LRR Store goes back live

Postby Evil Jim » 21 Nov 2012, 02:22

Wow, I didn't know the store was down. What happened? Also, is music no longer available?

I've been away from LRR for a few months & Twitter even longer, so I've missed some things. :(
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Re: LRR Store goes back live

Postby AdmiralMemo » 22 Nov 2012, 03:07

The music is unavailable for a while after they switched to the Penny Arcade store. It will be back.
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Re: LRR Store goes back live

Postby LogicSword » 22 Nov 2012, 03:09

Got my confirmation of shipping last night :D
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Re: LRR Store goes back live

Postby Evil Jim » 23 Nov 2012, 03:04

Oh weird. Why'd they switch to the Penny Arcade store?
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Re: LRR Store goes back live

Postby Foxmar » 23 Nov 2012, 03:06

Fast and better shipping with lower prices was what they said during PAX.
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Re: LRR Store goes back live

Postby Keab42 » 23 Nov 2012, 04:17

No more Canada Post?
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Re: LRR Store goes back live

Postby Foxmar » 23 Nov 2012, 12:04

Graham said everything was being handled through the Penny Arcade store. I can't quote him on exactly what he said but if you watch the PAX Prime Panel from this year I know he talks about it there.
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Re: LRR Store goes back live

Postby AlexanderDitto » 23 Nov 2012, 16:45

There will almost certainly be better shipping rates (it will no longer cost more to ship items from Vancouver to Victoria than it does to ship them from Vancouver to Florida), but leaving that aside, consider: less time spent doing mundane things like packaging and shipping products means more time for LRR to create. Creating things is what drives their income and their fan base. More time to create means more fans and more income which means the crew is much better off in the long run.

The PA store is run by people whose primary focus is doing shipping stuff, making it as fast and efficient as possible. There's also an economics of scale: 1000 packing tubes are always cheaper than 100 packing tubes. Letting PA handle the store makes tons of sense. (It's the same reason tons of webcomic creators banded together to put their products on Topatoco rather than having individual stores.)
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Re: LRR Store goes back live

Postby Foxmar » 23 Nov 2012, 16:53

Yeah the shipping on my It's Magic DVD was very cheap and I already got a e-mail saying its shipped with tracking info and everything. It looks to be a better deal for everyone involved so far and will defiantly make things easier for LRR giving them more time to do what they do best.
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Re: LRR Store goes back live

Postby Lord Chrusher » 23 Nov 2012, 17:51

The shipping to Australia however seems to have gotten more expensive. When I ordered two DVDs a year ago I paid $11 for shipping but if I was to order two DVDs now I would pay $22.
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Re: LRR Store goes back live

Postby Lord Hosk » 23 Nov 2012, 19:57

If I may make a suggestion, you are going to Pax Aus anyway, just wait and buy them in person.
Beware Bering Crystal Bears, Bearing Crystals. (Especially if the crystals they are bearing are, themselves, Bering Crystal Bears.) -Old, Stupid Proverb

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Re: LRR Store goes back live

Postby Lord Chrusher » 23 Nov 2012, 20:23

I am cheating by getting stuff shipped to my parents in Canada then picking it up over Christmas.
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