Sieg's Tech Top Tips and Pro Strats

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Sieg Reyu
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Sieg's Tech Top Tips and Pro Strats

Postby Sieg Reyu » 21 Nov 2016, 15:14

So I do tech support for a major ISP. Today we have been slammed due to a third party issue. I get fed up with it, so I made a tweet about it, even though I have like 0 followers, and somehow someone saw it and it helped them. So I figure maybe I can actually do some good.

So I'm going to post stuff I encounter in here, widespread and common issues that people might find helpful, which I will post as TOP TIPS and occasionally light hearted anecdotes as PRO STRATS. So to start with, the one that triggered it.

PRO TIP:
If you or someone you know owns a Samsung Smart TV and it has suddenly stopped connecting to the internet, go in to your ip settings, and manually set your dns to 8.8.8.8 The steps to do this will vary from model to model, but its usually menu/settings > Network > IP Settings > Switch DNS to manual > Enter 8.8.8.8 as the DNS. Literally takes 2 minutes, I've timed it.

Feel free to ask questions, I am by no means a guru, but I will help where I can.
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Sieg Reyu
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Re: Sieg's Tech Top Tips and Pro Strats

Postby Sieg Reyu » 21 Nov 2016, 16:19

Didn't think I'd get one so quick

PRO STRAT:
Check to see if your internet is working BEFORE you get hella blazed. Otherwise you're gonna make the person on the other end of the line wish they were half as baked as you.
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Sieg Reyu
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Re: Sieg's Tech Top Tips and Pro Strats

Postby Sieg Reyu » 02 Dec 2016, 07:34

PRO STRAT:
If you don't know the difference between left and right, you've got more pressing concerns than trying to connect a 5 year old ipad you don't know how to use.
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Sieg Reyu
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Re: Sieg's Tech Top Tips and Pro Strats

Postby Sieg Reyu » 03 Dec 2016, 08:21

TOP TIP:
If you care about the speed and stability of your connection at all, use a hardwired/ethernet connection. If you are streaming, or working from home and using wifi and it drops for a half second and it messes everything up, that is no ones problem but yours. Its like re-using a wax paper cup. It might be fine at the moment, but that wax is gonna break down at some point and you're gonna wind up with a lap full of liquid.
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Sieg Reyu
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Re: Sieg's Tech Top Tips and Pro Strats

Postby Sieg Reyu » 05 Dec 2016, 16:17

PRO STRAT:
No comcast is not sabotaging your computer because you make politically conservative tweets. They have just as many Republican Congressmen in their pocket as they do Democrat, your political views mean nothing to them. The reason your computer is messing up is because you are still using Vista.
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Re: Sieg's Tech Top Tips and Pro Strats

Postby King Kool » 05 Dec 2016, 18:59

Sieg Reyu wrote:PRO STRAT:
The reason your computer is messing up is because you are still using Vista.


I'M still using Vista, too...

Guess I'll go blame Comcast.
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Sieg Reyu
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Re: Sieg's Tech Top Tips and Pro Strats

Postby Sieg Reyu » 17 Dec 2016, 10:56

PRO STRAT:
If someone asks you "what kind of device are you trying to connect to the wifi with, laptop, tablet, phone, etc." and your answer is a VERY indignant "A keyboard and mouse" then you should just go ahead and hang up, or pass the phone to someone who isn't suffering from a massive case of Dunning Kruger.
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Sieg Reyu
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Re: Sieg's Tech Top Tips and Pro Strats

Postby Sieg Reyu » 06 Jan 2017, 13:31

PRO STRAT:
If you don't know your network topography, how do you expect me to know?
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Re: Sieg's Tech Top Tips and Pro Strats

Postby Bobalob93 » 13 Jan 2017, 13:08

Hey, I was wondering if anyone could give me a hand.

My laptop is connected to the Internet, but both the browsers on it (Chrome and IE) freeze when you start them up or generally say that they're non-responsive. I'm using Windows 8 if that affects anything.

Help me LRR forums, you're my only hope.
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